Questions about your reservation? We're here.
Whether it's about your deposit, a refund, a payment, or the product itself, the founder reads every message personally.
Reservation questions
Not sure what your $40 deposit covers, or want to check the status of your reservation? Our support inbox is being finalized, so check back here shortly.
Refund requests
Your deposit is fully refundable for 90 days from purchase. Refund requests will be handled through this page once our support inbox is live. See our Refund Policy for full details.
Payment questions
Payments are processed securely by Stripe. Once our support inbox is live, reach out with the address you used to reserve and we'll look into any issue.
General product questions
Curious about sizing, materials, timing, or anything else about Ascent? Our support inbox is being finalized, so check back shortly.